5/27/2023 0 Comments Wow iguard![]() “We try to stay on top of the latest technologies and provide the best customer care experience that we can for our users and give them a strong personal experience, so that we can set ourselves apart from the larger providers,” Elaine McGuffin, director of call center telephony at WideOpenWest, told PYMNTS.īut the company also knew that in order to provide the best security and best customer experience simultaneously, it would need to exceed the Payment Card Industry (PCI) Security Standards Council standards. Though we should never rely on the Web for all our medical needs, the breadth of the niche Web 2.0 health sites that have emerged now offer us more places to turn to find answers to our medical questions and maybe even find a medic in the process.Customer service and protecting customer information are vitally important to any business, but sometimes it can be tough to do one without impacting the other.įor WideOpenWest (WOW!), a medium-sized provider of cable, internet and phone services, its call centers and customer interaction are at the core of what helps to set it apart within a crowded and competitive market. Though the service is not yet available in all areas, kudos to ZocDoc for taking a simple problem and attacking it with a simple solution. ZocDoc demonstrated its dentist and doctor search functionality at TechCrunch40 and I thought it offered a valuable service, especially since I encountered the problem they are trying to solve when I moved from Chicago to DC last year. We all need to find a doctor at some point and it is not always the easiest process. ZocDoc aims to help combat the issue we all run into when moving to a new area. It is very similar to iMedix and Revolution Health but appears to surface more community video and question and answer content upfront. TauMed is a virtual health community where you can share information on a variety of topics. Steve Case explains why we all need Revolution Health in this video posted on the site. It offers medical information and tools that empower users to make informed decisions related to their health. Revolution Health, a Northern Virginia based startup founded by AOL founder Steve Case earlier in 2007, as covered by TechCrunch, offers a health-related portal site and social network. RelMed enables you to search actual medical articles for answers. MedStory recently partnered with both the Wall Street Journal and to index its content and surface it in search results. MedStory aims to provide superb medical and health search results by offering granular results from top medical sources. I think this is pretty handy since I am not a doctor and would not know what to start to look for if ill, so symptom-based search is probably ideal. Though you should not rely primarily on the Internet for diagnosing yourself, MEDgle makes it easy to narrow possible options. This could be a hypochondriacs dream, or worst enemy, depending upon which way you look at it. MEDgle is truly a search engine for medical symptoms. MEDgle takes an image driven approach to a medical search by asking users to select the parts of the body in which they have symptoms. However, you can try it for yourself and let me know if you get it to work better. Mamma Health is said to perform a "deep web" search which did not perform all that well in my search attempts. Kosmix offers a number of vertical searches, one of which is a health search. iMedix is more a social network for medical focused In testing Healia out, I would have to agree with him as Healia offered me so many options while searching - truly a powerful product.Įnvironment to find, share and connect with others members of theĬommunity. Search engine guru Phil Bradley offers a very detailed positive review of the service. Healia is a health search engine that offers a very clean and simple search interface which enables users to sift through results a number of different ways through filters and other configurations. iGuard also helps to communicate risk factors and future safety information as it emerges. The site offers personalized alerts about important safety information for the drugs a user may be taking. ![]() offers a way for users to easily find out about the safety of medicines that they have been prescribed. ![]() Patients can then also search caregivers that match their specific needs. Enurgi leverages public caregiver records to empower caregivers to claim themselves and then find patients in need within the network. According to TechCrunch both Microsoft and Google are also getting into the medical site space with HealthVault and Google Health respectively but there are also a number of other startups jumping into the space.Įnurgi aims to help elderly and disabled individuals find professionals to care for them and caregivers find patients. ![]()
0 Comments
Leave a Reply. |